// help center · article topics queued · long-form articles rolling out

Help, by topic.

preview · topics queuedlong-form articles publishing weekly · email support for anything urgent today
topicAllGetting startedCandidatesRecruitersBillingSecurityEducation
Getting started5 minqueued

How to take your first assessment

for candidate · email support to request

Getting started7 minqueued

Understanding the five-dimension rubric

for candidate · email support to request

Getting started2 minqueued

Verifying your account email

for both · email support to request

Candidates6 minqueued

How AI scoring actually works

for candidate · email support to request

Candidates4 minqueued

What hints cost you (and when to use one)

for candidate · email support to request

Candidates3 minqueued

Sharing a verified certificate hash

for candidate · email support to request

Candidates3 minqueued

Setting your profile to "Open to opportunities"

for candidate · email support to request

Recruiters5 minqueued

Creating your first posting

for recruiter · email support to request

Recruiters4 minqueued

Bulk-inviting candidates from a CSV

for recruiter · email support to request

Recruiters8 minqueued

Reading the side-by-side compare view

for recruiter · email support to request

Recruiters6 minqueued

Setting Kanban stages for your hiring flow

for recruiter · email support to request

Billing2 minqueued

Switching from monthly to annual

for both · email support to request

Billing3 minqueued

Cancelling your subscription

for both · email support to request

Billing3 minqueued

Adding seats to your Recruit workspace

for recruiter · email support to request

Security4 minqueued

Setting up TOTP two-factor auth

for both · email support to request

Security3 minqueued

Generating and rotating API tokens

for recruiter · email support to request

Security5 minqueued

How verified certificates can not be forged

for both · email support to request

Education5 minqueued

Verifying your educator account

for educator · email support to request

Education8 minqueued

Mapping a syllabus template to your course

for educator · email support to request

Still stuck? Email us.

One business day on email. 4-hour SLA on Recruit and above. Phone for Enterprise.