PRESS

Press & Media Kit

Resources for journalists, analysts, and content creators covering OpsTicket and the GovTech assessment space.

Brand Guidelines

Company Name

Always written as “OpsTicket” (one word, capital O and T). The parent company is IT Custom Solution LLC.

Product Description

OpsTicket is a terminal-based IT skills assessment and service desk platform built for government contractors and federal agencies.

Key Facts

Founded 2024. MBE-certified. Headquartered in New City, NY. Serving government, enterprise, and education sectors.

Logo Downloads

OpsTicket
OpsTicket

For logo files in SVG, PNG, and EPS formats, contact our media team.

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Recent Announcements

March 2026

OpsTicket Launches Terminal-Based IT Skills Assessment Platform

OpsTicket introduces the first real-terminal skills assessment platform designed specifically for government IT hiring and contractor evaluation.

February 2026

IT Custom Solution LLC Achieves MBE Certification

IT Custom Solution LLC, the company behind OpsTicket, receives Minority Business Enterprise certification, strengthening its position in government contracting.

January 2026

OpsTicket Adds AI-Powered Scoring to Assessment Engine

New AI scoring capabilities evaluate candidate terminal sessions in real time, providing detailed competency breakdowns for hiring managers.

Media Contact

For press inquiries, interview requests, or additional materials, reach out to our communications team.

[email protected]