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// proof of real IT skill

Know what IT people can actually do.

OpsTicket drops candidates into a real terminal, grades the work against a senior's rubric, and returns a server-computed score. Current access and proof-record availability are stated on the relevant product and pricing pages.

live demo · product previewscenario_01 / printer offline · helpdesk
scenario_01: printer offline · ⏱ 04:21 remaining● recording
helpdesk@dc01:~$ nslookup printsrv-04
Server: 10.0.0.5
*** can't find printsrv-04: NXDOMAIN
helpdesk@dc01:~$ dsquery computer -name "printsrv*"
"CN=PRINTSRV-04,OU=Disabled,DC=corp,DC=lan"
↑ found it: wrong OU
helpdesk@dc01:~$ Move-ADObject ... -TargetPath "OU=Printers"
Move-ADObject : success
helpdesk@dc01:~$ Restart-Service spooler
WARNING: Waiting for service 'Print Spooler' to start...
✓ resolved · 3m 12s · expert path matched
helpdesk@dc01:~$  
TICKET #47 · P2karen, finance

“Hi! I can’t print. It worked yesterday.”

rubric-graded

Five-criterion rubric evaluates accuracy, methodology, efficiency, and real-world applicability, not just right or wrong.

built for government IT & enterprise hiring
MBE Certified · NYC #MWCERT2022-353SAM.gov registered · UEI PR9KWJPM4JU9SBA 8(a) application · 2026education terms scoped in writing

Four steps. That’s it.

Read the full method →
step_01

Pick a track

Six IT careers. Start anywhere. Your first assessment on each track is free, every month, no upgrade needed.

step_02

Work the ticket

A real terminal. A real-feeling ticket. OS-aware shell: bash, PowerShell, AWS CLI. 5–15 min per scenario.

step_03

Rubric-grade it

A consistent five-criterion rubric evaluates accuracy, methodology, efficiency, and real-world applicability. Time capsule with a SHA-256 hash.

step_04

Share a record

Publish only the profile fields you choose. Session replay is unavailable pending consent and runtime enablement.

Real tickets. Real keystrokes.

// six career tracks, scripted from real incidents
helpdesk · printer offline scenario
networking · routing diagnostics
linux sysadmin · service recovery
cybersecurity · incident triage
cloud / devops · pipeline failure
// why this exists

Built by IT operators who got tired of multiple-choice screening. Real terminals. Hash-anchored certs. No vibes.

// parent firmIT Custom Solution LLCNew York, NY
// nyc mbeMWCERT2022-353certified through 2027
// sam.govUEI PR9KWJPM4JU9registered through 2027
// 8(a)application submitted 2026under sba review
what makes opsticket different

Not another quiz platform.

Built for the way IT actually works: at a terminal, under pressure, with messy real data. Six structured tracks cover operational IT domains. Scores remain assessment records; an eligible certificate record is available only after its release prerequisites are deployed.

Career WorldPractice across simulated IT work environments. Availability and scoring follow the current product contract.
Certificate recordsCertificate verification is not available yet while the proof system finishes rolling out. Once enabled, eligible completed assessments may earn a canonical record tied to a SHA-256 evidence hash.
OpsTicket™ WorkplaceWorkplace modules are shown as product surfaces; entitlement and production availability must be confirmed in writing.
Custom scenariosCustom scenario authoring is not represented as generally available.

Built for everyone who works in IT.

01

Candidates

Complete terminal scenarios and receive server-computed rubric scores. You control which available profile fields you publish.

See how it works →
02

Recruiters

Review completed assessments with server-computed rubric scores. Session replay remains unavailable pending consent and runtime verification.

See pricing →
03

Government

Parent company is NYC MBE-certified and SAM.gov registered. Product controls and procurement terms require written verification.

Talk to us →
04

Education

Map operational IT scenarios to classroom practice. Education pricing is confirmed only in a written quote.

Get the syllabus →
stop reading. start typing.

Your next IT job
starts in a terminal.

no credit card · one assessment per track every 30 days · ~3 minutes to your first solve