JSON-in / JSON-out, bearer-token auth, URL-versioned. Available on Recruit ($199/mo) and above. Tokens generated in Settings → API keys.
Private beta: the public vanity host api.tryopsticket.com is being provisioned. Recruit-tier beta partners receive a direct backend URL while DNS lands. Endpoint paths, auth, payload shapes, and rate limits below are the GA contract. Request access at [email protected].
Base URL: https://api.tryopsticket.com/v1/
Headers:
Authorization: Bearer <YOUR_TOKEN>
Content-Type: application/json
Example:
curl https://api.tryopsticket.com/v1/candidates?track=helpdesk \
-H "Authorization: Bearer ot_live_abc123..."Tokens are workspace-scoped. Rotate any time without downtime: old tokens stay valid for 30 minutes after rotation. Rate limits: 300 req/min on Recruit; 2,000 req/min on Enterprise+; custom limits negotiable.
webhooks are HMAC-signed (header: X-OT-Signature) · we retry with exponential backoff for 24 hours · responses ≥ 200 and < 300 are considered delivered
We have reference implementations in Node, Python, and Go. Email us for early access.