IT ops that runs in the open.
A queue, a ledger, and a key cabinet.
Practice surfaces for ticket queue, asset ledger, and day-1 provisioning: not a live ITSM tenant for every customer. Private beta. No SaaS-blue dashboards. No marketing words for the modules. Just the work, as we are building it.
currently in private beta · self-hosted not available (roadmap only)
Six things, in one product, that mostly work the way you want them to.
Ticket Queue
Queue, reply composer. Every ticket carries a timeline a recruiter could review.
Asset manager
Every laptop, monitor, license, and license-pool. Lifecycle from purchase order to retired. Built for the IT lead who's been keeping it in a spreadsheet.
IT provisioning
Day-1 checklist for every new hire. Hardware bundle, software bundle, AD groups, ready by start date.
Knowledge base
Internal runbooks with a last-verified badge. The badge nags you when an article gets stale.
Skill mapping
Your IT team's OpsTicket Assess scores per track. The gap chart is honest about who can't do AD yet.
Self-service portal
End-user front door. Submit a ticket, request software, find a KB answer. Lighter chrome on purpose.
Private beta. Pricing on request. End-user portal seats are not billed separately.
IT seat
for everyone closing tickets, managing assets, provisioning- all 6 modules
- unlimited assets, unlimited tickets
- unlimited end-user portal seats
- CSV import + ingest API stubs (JAMF, Intune, Kandji)
- SSO (SAML) on the roadmap
Looking for cleared-workforce onboarding (CMMC, clearance tracking, signature packets)? OpsTicket Workplace handles IT provisioning. For HR-side onboarding with investigation status and trusted-agent workflows, see OnboardIQ.
tryonboardiq.com →