How your industry hires IT.
Six verticals. Six versions of "we need someone who can actually fix it." The platform is the same; the integrations, the rubric, the procurement paperwork are different. Pick yours.
Government
ATO clearances · OPM grading · time-to-fill in a hiring freeze
Financial Services
Segregation of duties · auditable hiring trail · skills attestation
Healthcare
HIPAA-aware test data · 24/7 shift coverage · night-shift staffing
MSP · IT Services
Velocity · tier-1 to tier-2 promotion · client-specific upskilling
Education
Apprenticeship pipeline · CTE program proof · WIOA reporting
Tech Startups
Founding IT hire · async hiring · global candidate pool
How government hires IT with OpsTicket.
OPM grade levels were written before VMware. Hiring portals look the same. Meanwhile the helpdesk queue is 800 deep and the only senior sysadmin is retiring in March.
Procurement says yes. The hiring portal says wait.
You can buy us tomorrow on a state cooperative purchasing contract. You cannot, however, shortcut OPM 2210-series grading or skip the public-sector hiring panel. We do not replace the panel; we put a 40-minute graded scenario in front of it, so the panel only sees candidates who can actually do the work.
Session replay is optional with consent, and no hiring-duration outcome is claimed here. Public-sector use requires agency-specific review of the assessment record, retention, and panel process.
- · Helpdesk · GS-7 / GS-9 backfill
- · Networking · GS-11 specialist
- · Sysadmin · GS-12 senior
- · Security · with ATO scenarios
identity
Identity integration is not yet available
CAC, PIV, SAML, and SCIM connections are not currently available. We have not pursued FedRAMP and do not claim it. Confirm every identity and procurement requirement in writing before purchase.
procurement
Cooperative purchasing
Available on multiple state cooperative contracts (Sourcewell, NASPO equivalents; ask). Pursuing GSA MAS. 8(a) Application Submitted 2026. We do not claim certifications we do not hold.
compliance
Auditable, plain English
Eligible assessment records retain the rubric version and server-computed score. Signed audit packets, hiring-decision records, replay retention, and admin export are not represented as generally available.