Delete your account. For real, on your schedule.
This page explains how to delete your OpsTicket account and what happens to your data. It applies to accounts created on tryopsticket.com and in the OpsTicket mobile app.
1. Sign in
Sign in to your OpsTicket account on the web or in the OpsTicket app. Both use the same account and the same deletion flow.
2. Open Settings, then Danger zone
Go to Settings and select the Danger zone tab, or open tryopsticket.com/settings/#danger directly.
3. Confirm deletion
Type DELETE MY ACCOUNT and submit. Your account is deactivated immediately and you are signed out everywhere.
No app access?
Email [email protected] from the email address on the account and we will process the deletion for you after verifying ownership.
What gets deleted
Deletion deactivates the account immediately: all access to your data is blocked from the moment you confirm. After a 30-day grace period, your profile, assessment sessions, results, responses, certificates, invitations, and sign-in credentials are permanently deleted. We retain only records with a documented legal, security, or integrity purpose, as described in the privacy notice. If you change your mind, email [email protected] within the 30-day window and we can restore the account.
Your sign-in account is an IT Custom Solution account. If you use the same sign-in for other IT Custom Solution products, deleting it removes your ability to sign in to those products as well.