// product · opsticket assess

Real terminals. AI grading. Verified certificates.

OpsTicket Assess is the candidate-facing assessment engine. Claude AI evaluates every keystroke against the methodology a senior practitioner would use, across six career tracks. Free for candidates — included on Pro and above for hiring teams.

01What candidates get

A real terminal — bash, PowerShell, AWS CLI — depending on the track. A real-feeling ticket. A ticking clock. No multiple choice, no canned answers.

Six tracksIT Helpdesk · Networking · Cybersecurity · Cloud & DevOps · Linux SysAdmin · AI Foundations.
Five rubric dimensionsAccuracy · Methodology · Tool fluency · Communication · Real-world fit.
Grade lettersA+ / A / B+ / B / C / D — fast triage for recruiters, clear feedback for you.
Verified certificateSHA-256 hash anchored to a public ledger. Drop on résumé, employers verify in one click.

02How AI scoring works

Each scenario has an expert solution path written by working IT pros. Claude reads your transcript, the expert path, and per-dimension acceptance criteria — then produces a sub-score with reasoning for each of the five rubric dimensions. Reasoning is visible to you and to recruiters.

Hints cost 5 points each. Time is recorded but not penalized. Destructive commands are flagged. Every passed assessment generates a verifiable hash.

03Pricing

Free tier: 3 assessments per month on 2 tracks, basic profile, Learn Hub access. Pro ($49/mo, $39/mo annual) unlocks all 6 tracks and unlimited assessments. Recruiter and Enterprise tiers add the hiring suite.