OpsTicket is a FISMA-ready IT service desk and skills assessment platform built by IT Custom Solution LLC. Designed for government contractors and federal agencies, OpsTicket streamlines IT support operations with intelligent ticket routing, compliance tracking, and workforce skill assessments.
We help government IT teams deliver faster, more reliable support while maintaining full compliance with federal standards including FISMA, FedRAMP, and NIST 800-53.
IT Custom Solution LLC is an MBE-certified technology company specializing in IT solutions for government agencies and contractors. Based in New York, we build software that meets the rigorous requirements of public sector IT operations.