OpsTicket is on a mission to modernize how government contractors hire, train, and manage IT operations. Join a small, MBE-certified team shipping real products to a $200B+ federal IT market.
We serve government contractors who keep critical infrastructure running. Your work has real impact, not vanity metrics.
Small team, big ambitions. We deploy daily and iterate from real user feedback. No quarterly planning theater.
Work from anywhere with overlap with US business hours. We care about output, not office hours or seat-warming.
New York MBE-certified, building diverse, inclusive technology for the public sector. Federal contractor focus.
We don't have a published job today, but we hire opportunistically. If you've shipped real product and want to work on government IT modernization, send a résumé and a one-paragraph note about what you'd want to build here. We read every one.
PDF, plain-text, GitHub URL — whatever shows what you've actually built. No cover letter required.
roles we hire for when budget opens: full-stack engineering · scenario authoring · enterprise sales · technical writing
OpsTicket is a product of IT Custom Solution LLC, a New York–based MBE-certified technology company. We're SAM.gov registered (UEI PR9KWJPM4JU9), with an SBA 8(a) application under review. Headquartered in New City, NY.
OpsTicket sits alongside our other govcon SaaS products (GovBid AI, OnboardIQ, DeliverOps). Joining means working across the family, not just one product.