Lighter chrome, bigger type, fewer choices. Submit a ticket. Request software. Request hardware. Find a KB answer. End users don't pay for a seat: the portal is included with every Workplace install.
end-user seats are free · unlimited · forever
Submit ticket, request software, request hardware, find an answer. People who don't work in IT don't need a filter builder.
Pre-approved apps consume from the pool automatically. Apps with manager approval show a "pending" state with the approver's name.
The first result inlines the resolution. If that's what they need, no ticket gets opened.
Their tickets, with the latest movement on top. No urgency scoring. No status badges that mean nothing.
We'll spin up a sandbox with sample data, walk you through this module in 20 minutes, and answer the question your finance person is going to ask.